“
Customer Testimonial
Brandon is a natural problem solver. He can take bits and pieces of a complex business and make sense out of it.
A vacation-rental property management platform we've built and run with OneRuf for almost a decade. It's the system their vendors, inspectors and cleaners work from, with AI handling guest inquiries and Airbnb kept in sync automatically. Guests know it as MyXperience.
Build Something Like This
OneRuf manages vacation rentals in the Lake Tahoe area; guests book under the MyXperience brand. We've been their software team for almost ten years, and in that time we've replaced the platform they started on (originally built on Citrix) with a property management system built around how the operation actually runs.
The core is the field system. Vendors, inspectors and cleaners open the app to see their work orders and the guest schedule for each property, along with property data at a level of detail most systems don't bother with, right down to the serial number on the coffee maker. The goal was a system that's fast, agile and accurate, so the person standing in the unit has the right information and the office and the owner can see the work as it happens.
On top of that we built AI tools that answer guest inquiries, trained on years of OneRuf's own data and previous responses so the replies sound like them. And it's all connected: an Airbnb integration and a third-party channel manager keep listings, calendars and property details in sync without anyone re-entering them.
Vendors, inspectors and cleaners see and complete their work orders from the property.
Arrivals, departures and turnovers per property, so the field team knows what's due and when.
Every detail of a unit in one place: codes, networks, equipment, right down to serial numbers.
Responses drafted from years of OneRuf's own answers, so guests get fast, on-brand replies.
Listings, calendars and property info stay in sync across channels with no double entry.
Work is logged as it happens, so the office and the property owner can follow along.
MyXperience carries a near-perfect 5-star rating on Airbnb and a repeat-guest booking rate well above the norm for a short-term rental host. Those are the kind of numbers that come from an operation running tight, with the right information in the right hands.
Brandon is a natural problem solver. He can take bits and pieces of a complex business and make sense out of it.
Bring us the problem. We'll build the solution.